Refund Policy

Refund Policy

We offer a 30 day money back guarantee for Web Hosting services and a 7 day money back guarantee for Virtual Server services

Shared Hosting : Hostieng offers a thirty (30) day money- back guarantee for Hostieng's managed shared, and reseller hosting services only. This money-back guarantee only applies to fees paid for hosting services and does not apply to administrative fees, install fees for custom software or other setup fees, or to any fees for any other additional services. The fee for the days you use the service is deducted and the remaining fee is refunded.

VPS : Hostieng offers (7) day money back guarantee for VPS (Virtual Server) services . This money-back guarantee only applies to fees paid for VPS (Virtual Server) and does not apply to administrative fees, install fees for custom software (cpanel, plesk, cloudlinux) or other setup fees, or to any fees for any other additional services. The fee for the days you use the service is deducted and the remaining fee is refunded.

Dedicated Server : There are no refunds on dedicated servers

Note: Payments for Service Renewal and Credits are non-refundable.

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